Refund Policy
At Richas Home, customer satisfaction is our priority.
If your item arrives damaged, defective, or incorrect, please contact us within 14 days of receiving your order.
To request a refund or replacement, email us at:
Please include:
- Your order number
- Photos of the item (if damaged or incorrect)
If your request is approved, we will issue a replacement or refund to your original payment method.
Please Note:
- Items damaged due to misuse are not eligible for a refund.
- Shipping delays caused by customs or courier services are beyond our control.
- Refunds are processed within 5–10 business days after approval.
Thank you for shopping with Richas Home.